Resources For Resellers

"Deploying managed services gave us the opportunity to deliver a net new high-value service to our customers. Using Managed Workplace, we deployed a monitoring, alerting and reporting service that generated new recurring revenue that grew our managed services business 400% over three years."

"Customers started approving purchases that they might not have otherwise, because we were able to present them with a clear cost-benefit analysis.... Sure, these were upsell opportunities for us, but they also delivered real value and savings to our customers in reduced downtime and increased efficiency."

"Managed Workplace has helped us save our clients thousands of dollars with its remote monitoring and reporting capabilities. Our clients are now selling our services for us through recommendations!"

"The agentless technology of Managed Workplace provides critical insight at all levels into our customer networks. Specifically, it allows us to effectively manage both onsite networks and their counterparts located on the CSG Cloud Computing Platform. This technology is essential to our ability to manage and monitor virtual environments effectively—and therefore to offer secure, first-class services to our customers."

"The huge advantage is that a job that used to require two days a week has been cut down to minutes. We've configured email alerts for more critical problems, but otherwise we simply spend about an hour every morning checking the Central Dashboard to see if any lesser issues have developed overnight and require attention."